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Yes, all of our wigs are 100% virgin human hair, they can be styled however you'd like and washed just like your regular hair.
All of our wigs are handmade and plucked by hand, with bleached knots and baby hairs. Your wig's hairline is crucial element, so all of our units include our handcrafted custom hairline, made to mimic natural female hairlines.
Our wigs include an elastic band in addition to adjustable straps and clips, which allow the wig to sit securely on your head without glue or tape. If you choose your cap size correctly, you should be able to wear your Hair Bae Wig with little to no wig tape, wig glue or any other adhesive.
Absolutely!
In fact, about 50% of our customer have Alopecia or some other form of hair loss and thinning. We are flexible in accommodating requests you may have. We’ve made it our mission to provide you with the next best thing to your own hair. From removing combs that may cause irritation, to custom coloring a wig to match your natural hair color, we LOVE all of our ladies and do as much as we can to help them feel confident!
Yes. You can request a modification to one of our listed products. Alterations could include things like extending the root color, removing wig clips etc.
To request a modification, Contact Us to find out if your request can be accommodated.
So, you have a beautiful and unique hair color that doesn't quite match any of the shades we offer. No stress! Please Contact Us to find out if your request can be accommodated. If you would rather get it colored yourself, Hair Bae wigs are made of 100% Virgin human hair [ in unprocessed its natural virgin color ] and can be dyed a darker color or toned by a professional hair colorist, who has had previous experience in working with human hair wigs.
Please review the Hair Care + Maintenance guide. for detailed instructions and styling tips.
Yes we offer free standard shipping worldwide on all orders over $200 USD
Free standard shipping will automatically be calculated during checkout if eligible the free shipping option will be displayed.
Yes, we ship internationally [ worldwide ]. Please note additional fees, such as taxes and duties may apply and will be added at checkout.
Proudly serving you from Los Angeles in the USA. All shipments will be sent via USPS [ Domestic US Orders ] and DHL Express [ International Orders ].
Custom made wigs are made from scratch and require extra care and expert attention to complete. ALL of our units are handmade. We do NOT use machines or mass produce.
Our Custom Lace Front Wigs currently require approximately 2-4 weeks to produce.
We work tirelessly to ensure you receive a unit thats made with high quality control standards. We want to make sure that your wig maintains its original quality and longevity, no matter how frequently its worn.
PLEASE NOTE: [ Processing ] time ( time to prepare your order ) is separate from [ Shipping Transit ] time ( option you select at checkout ).
SHIPPING OPTIONS
Domestic [USA]:
Standard Shipping - FREE (Transit Time 5 - 7 Business Days)
Priority Mail Shipping - $13.95 (Transit Time 2 - 3 Business Days)
Express Mail Shipping - $39.95 (Transit Time 1 - 2 Business Days)
International [Worldwide] :
Standard Shipping - FREE (Transit Time 10 - 14 Business Days)
DHL Express International - $49.95 (Transit Time 2 - 3 Business Days)
**SIGNATURE CONFIRMATION IS REQUIRED FOR ALL ORDERS**
We use USPS for all US Domestic shipments.
We use DHL Global for all International Express Shipments and USPS for Standard Free International Shipments
Yes, we are an American [US] Based Company, proudly serving you from Los Angeles, CA.
We ship within the USA and Internationally.
Please visit our Returns Policy for more information about how eligible exchanges are processed and which items are considered final sale.
We are happy to assist you and answer your questions over the phone, however, for the security of your credit/debit card information, we do NOT take orders over the phone. Please order securely via the website.
If you feel as though you need additional assistance or have a few questions prior to purchase, please don't hesitate to Contact Us
Yes we do! please visit our coupons & promotions page to see the coupons we are currently offering.
Every item has a different processing timeframe.
A tracking number is only issued once your order has been shipped. As soon as your order ships, you'll automatically receive an automated e-mail from us with your tracking number to track your package.
If for any reason, the processing time frame we have quoted you has passed, and you have not received your tracking information, you may check the status of your order by Contacting Us via e-mail, phone or chat. We will respond to your inquiry within a 24 hours.
Please note that the timeframes we quote are approximate. Our Production Department always work tirelessly to stay within the production timeframes quoted. However, there can be delays when we are experiencing a high volume of orders or in our busy/peak season. Please understand ALL of our units are handmade. We do NOT use machines or mass produce.
Be sure to include your name and order # so we can better assist.
If you notice a mistake in your order right away, you may be able to cancel or modify your order. Please Contact Us ASAP. Once production on your order has started, unfortunately we can not cancel, refund or modify your order. We encourage customers to check their order details carefully before submitting their order and check our processing timeframes.
